Twitter shopping, which allows brands to list items for sale and tag products at the top of a merchant’s profile, has content moderation risks and can lead to ‘individual or societal harm’, the media reported.<\/p>\n\n\n\n
According to an internal company memo, obtained by The Verge, several elements of Twitter’s e-commerce tool are categorised as “high” under “risk assessment”.<\/p>\n\n\n\n
“One high-risk concern is that merchant-generated fields like shop names and descriptions could be used by bad actors in harmful ways,” read the memo.<\/p>\n\n\n\n
Unlike Instagram, Twitter users can’t buy the product directly on the platform as clicking on items for sale takes them to the merchant’s website.<\/p>\n\n\n\n
A key upcoming feature of Twitter’s shopping is shareability, and the memo also listed this feature as high risk.<\/p>\n\n\n\n
It said the shareability feature “could lead to harmful content being amplified further, increasing the visibility of content that violates Twitter rules”.<\/p>\n\n\n\n
“Shareable Shops therefore increase the likelihood that users may see violative Shops, or violative goods contained in a Shop,” the memo read.<\/p>\n\n\n\n
“It may also incentivise bad actors to amplify harmful or violative goods by tweeting and sharing their own Shop.”<\/p>\n\n\n\n
A company spokesperson said in a statement that the memo “was part of a new feature assessment led by the product trust team”.<\/p>\n\n\n\n
“We’re always working to improve the safety of our service and that is particularly true for the addition of new products and features,” the spokesperson said.<\/p>\n\n\n\n
Twitter’s shop feature allows anyone with a professional account selling items in the US to manually add products for sale to their profile.<\/p>\n","protected":false},"excerpt":{"rendered":"
Twitter shopping, which allows brands to list items for sale and tag products at the top of a merchant’s profile, has content moderation risks and can lead to ‘individual or societal harm’, the media reported. According to an internal company memo, obtained by The Verge, several elements of Twitter’s e-commerce tool are categorised as “high” […]<\/p>\n","protected":false},"author":1,"featured_media":291598,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[688],"tags":[],"class_list":["post-291595","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-infotainment"],"_links":{"self":[{"href":"https:\/\/nagalandpost.net\/index.php\/wp-json\/wp\/v2\/posts\/291595","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nagalandpost.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/nagalandpost.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/nagalandpost.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nagalandpost.net\/index.php\/wp-json\/wp\/v2\/comments?post=291595"}],"version-history":[{"count":0,"href":"https:\/\/nagalandpost.net\/index.php\/wp-json\/wp\/v2\/posts\/291595\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/nagalandpost.net\/index.php\/wp-json\/wp\/v2\/media\/291598"}],"wp:attachment":[{"href":"https:\/\/nagalandpost.net\/index.php\/wp-json\/wp\/v2\/media?parent=291595"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/nagalandpost.net\/index.php\/wp-json\/wp\/v2\/categories?post=291595"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/nagalandpost.net\/index.php\/wp-json\/wp\/v2\/tags?post=291595"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}